Contact Details
Contact Us
For enquiries please contact the Principal, Vicky Counsell using the details below.
Begbrook Primary Academy
Begbrook Drive
Stapleton
Bristol
BS16 1HG
Tel: 0117 903 0386
Email: info@bpa.clf.uk
To contact the Chair of the Academy Council please contact the school on 0117 903 0386 and arrangements will be made for a personal call.
To contact our SENCo, Deb Allen, please ring 0117 903 0386 and ask for Deb Allen or email info@bpa.clf.uk
How to raise a concern or make a complaint
Woodlands Academy is committed to listening to you and working with you to resolve any concerns or complaints you may have about the academy.
In the first instance, please talk to your child’s teacher/tutor if you have any concerns. They will be able to make sure they understand your concern in order to resolve it informally as soon as possible to avoid the need for you to make a formal complaint.
However, if the matter has not been resolved you may raise it formally. To make a complaint please put this in writing. If you would like help to do this, please talk to your academy reception staff, or administration team who will make arrangements for someone to get in touch with you to give you any help you need to create a written summary of your concerns.
Woodlands Academy will then review and/or investigate your complaint and this will include talking to you about it in further detail to find out what you would like to happen in order to resolve it.
You will receive a letter detailing the decision and what you should do if you are still not happy with it. If you need help reading the letter, or any communication from the academy, please speak to a member of the reception staff.
The full complaints policy is available below, or you can request a printed copy from reception staff.
CLF Guide to School Complaints for Parents and Carers
For media enquires please contact:
Dean Blake, Communications Manager
Phone: 07710 406731
Email: dean.blake@clf.uk
The school Ofsted registration number is: 108918
